Average Reviews:
(More customer reviews)I purchased SoftRescue from their online download. This is my very first review and I am writing it because I have had no soft rescue but only hard pain in using this software. I am not a novice user, I am an expert user and had hoped that this software would solve my problems. It failed on everything.
Here is what they do NOT tell you:
1) If you are NOT connected to the Internet, the software fails to work so you cannot use it without sending your information to the company EVEN AFTER you have licensed the product.
2) It DOES NOT WORK as advertised: (a) It freezes (I was using Windows XP Pro) and does not tell you why and nor does it provide progress on why it freezes.
(b) The system simply fails to perform its task completely if you have any sort of anti-virus. MCAFEE REPORTED THAT SOFTRESCUE IS BUNDLED WITH THE ARTEMIS TROJAN SPYWARE on my system --- still, desperately, I tried to use SoftRescue by turning off all the antivirus products and shutting them down. The system launched successfully at that point. (c) Once launched, whether you want to archive (i.e. "rescue") one application or ten applications, the software does exactly the same thing each time: it goes through your entire computer and then fails IF YOU ARE NOT CONNECTED TO ANOVASOFT website: I see this as a deliberate product sabotage --- they have no need to access my information or applications remotely. I will NOT connect my PC to their servers while I am attempting to archive my precious, personal and valuable information. DON'T DO IT.
3) CONCLUSION: If you buy this, you will regret it. I spoke to some friends and tried it on their machines. I suspect the successful reviews need to be investigated since the version comes with FOUR licenses (so you can infect, sorry, I mean "install" it on other PCs).
STAY AWAY FROM THIS RUBBISH. I wasted a few days of time, the same time I could have just re-installed my software myself. DO NOT WASTE YOUR MONEY ON THIS LIKE I FOOLISHLY DID.
***AFTERWORD: I finally got it to run on *one* application at a time, each time it took longer and longer to scan my same computer. It did not restore Microsoft Office properly to my Start/Programs Menu and I finally manually re-installed. It succeeded on a hit-and-miss basis (for example, it succeeded with Powerpoint and Adobe). That's all folks.
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