Average Reviews:
(More customer reviews)After very lengthy installation and activation on my Notebook computer (Win XP Pro with Internet Information Services 5), Internet Explorer could not be started. It kept "waiting for reply" - that's when I was trying to reach http://localhost. Then I discovered the installation had also prevented me from accessing Sharing and Security ... on Windows Explorer - even when Personal Firewall was switched off. I had purchased the "Professional" edition of Norton Internet Security believing it would give professional results. Very disappointed. Had to uninstall the lot to recover full functionality in Internet Explorer and Windows Explorer. Could find nothing helpful in Symantec's support knowledge base. A whole evening wasted! In disgust and in urgent need of a firewall, I downloaded Zone Alarm Pro trial version and it worked perfectly. No hitches. In the past, I've never been able to reach a human voice on Symantec's support service by phone in Australia. I've been using Norton AntiVirus and the free version of Zone Alarm, but thought Norton Internet Security Professional Edition would be the best way to go in starting my small business. If I don't get the service I need after logging an online query for help, I'll be taking up Symantec's offer to hand in the software and get my money back - but they say it may take six weeks to process the redemption!! I'll never buy another box of software before reading Amazon's reviews. I should have known better. Anyhow, Happy New Year, everyone !!
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