Average Reviews:
(More customer reviews)I am an IT professional and bought this product aware of the bad reviews but with the hope that I could transfer some programs from Windows XP to Windows 7. I did succeed in this modest objective but with so much difficulty that I would rate this as one of the worst software products I have ever encountered. The instructions are poor, there are many pitfalls, a transfer can take many,many hours, and the transfer often aborts arbitrarily and has to be completely redone.
If you are as foolish as I was and buy this product here are some lessons. First, following the instructions you must load the software on the new computer, then on the old computer, and get it going. At this point do NOT TOUCH either machine. If you touch any key it will hang the transfer. I also discovered that any automatic process (like virus scanning, software updates, backups, screen savers, power saving mode) will also hang it. Make sure you disable all of these before you begin.
Next, you can get Windows 7 to network with Windows XP however this software will not see both machines. Do not use the network transfer method - the only thing that works is the special USB transfer cable.
I naively tried to transfer everything at first. It predicted 22 hours for the transfer so I set it going, later went to bed, went to work the next day, came home to find it had hung up about 15 hours into the process. Tried again, same thing. The only way I could ever get any success is by doing relatively small moves at a time; some data files, then music, then pictures, then two or three application programs. About half of these small moves (which take about 1- 2 hours) succeeded the first time, and about half had to be redone.
Finally, when it fails and you restart it will ask you to resume the old transfer or to undo the old transfer. Do NOT undo the old transfer - it will erase everything. Always select restart - even if you are transferring files you had not tried to transfer previously.
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