Average Reviews:
(More customer reviews)What a rip off! I have had nothing but trouble with this software. It would not fully install on one of my computers and locked me out of any internet usage on another. The Safe4Kidz website does not recognize either the account or the password now and I have been unable to access the account to change settings or uninstall the software. Out of frustration, I finally figured out a way around it and have uninstall-ed it on both of my laptops and have been able to use my browsers again.
The customer service is atrocious! It took them three weeks to respond to my repeated emails and then it was a phone call from someone that I could barely understand. The problem was still unresolved and I was told that he would 'get with his team' and call me back the next day. I still haven't gotten a call back and doubt I will.
Bottom line is that I am very dissatisfied with this software and the customer service that I have received. I am seeking a refund from Amazon and WOULD NOT RECOMMEND this software to anyone.
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