Backyard Sports: Baseball 2007 Review

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(More customer reviews)This product was just horrible in every respect.
Start Up
This game does not install, but instead plays straight off the CD-ROM. I put the disk in the CD-ROM drive, and it spins away, but isn't read. I go online, and there is a feeble help section on the Atari/Humongous site, which basically tells me to update all of my drivers. I update all of the drivers (and I do mean all) and still the disk spins but isn't read. (And no other CD or CD-ROM gives me trouble.) But... strangely, when I put the disk in the DVD drive sometimes the drive reads the disk, and sometimes it doesnt. Either way though, the game will not start up. But, when the DVD drive does read the disk, I am able to navigate through the disk, and double click the program file and start the game.
Game Play
We have several other versions of Backyard Baseball, and this one is just pathetic. Much worse both in terms of game play and graphics than versions 5 years older. And as if that wasn't bad enough, the hitting is very hard to master, so that your child's frustration level soon goes off the chart.
Customer Support
Emailed customer support for help in getting the game to start up normally. Got an automated response that they were migrating their customer support and would be offline for some time. WHO MIGRATES THEIR CUSTOMER SUPPORT DURING THE HOLIDAY SEASON?
Then when I do finally get a response from Atari it is to tell me that they no longer support the title and refer me to the Backyard Sports web site. Which has a meager Technical FAQ section, and no way to contact them for further assistance.
This is absolutely the worst PC game and worst customer experience I have ever had in 20+ years of PC gaming.

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