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(More customer reviews)As noted by others, Peachtree is among the most paranoid and customer unfriendly companies on the planet. After purchasing their accounting software from Amazon, and after entering the serial number, and after initial use, the user is then required to take the time to call Peachtree to "Register" the product. No other option are available. Don't try to email Peachtree, as they don't care. Worst of all, as others have noted, the wait time to "Register" the product may take hours. Once the Peachtree registration folks are finally reached, then you will likely be placed on hold yet again. Furthermore (and Amazon should not like this), the Peachtree folks will tell you that unless customers order directly from Peachtree, then the customer will not be "pre-registered", which essentially means that the customer will be punished for using Amazon. All of this is important because many people ordering their first accounting software will want to keep the same software indefinitely, because it is laborious (if not impossible) to transfer all accounting data to another software later. If you order from Peachtree, just know that you will be stuck with poor customer service, and shameless software-directed pressure to upgrade after just a few years (through built-in software notices and warnings that cannot be stopped). That is why it is so important to choose the right accounting software from the beginning. In summary, if you are just getting started with an accounting software, do not purchase Peachtree Accounting. Instead, find accounting software backed by a company with some respect for its customers.
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