Average Reviews:
(More customer reviews)I had Trend Micro PC-Cillin 2005 and thought it was great, once I managed to get a working serial number to register it, but then my employer made me install Symantec anti-virus, which I was never happy with. Finally, several months ago and one new employer later, I upgraded my old TM 2005 to TM 2008 and while I definitely feel more protected, the security comes at a price.
I have the TM 2008 loaded onto a high-end Sony Vaio that is about a year and a half old. The TM protection is great -- immediately after loading it the program caught 13 threats that the Symantec program had missed (not to mention that several internet diagnostic programs had missed them as well). TM is easy to configure -- you'll probably have to tell it not to notify you everytime it stops a potential threat, or you'll be receiving non-stop notifications. It catches viruses, spyware, adware -- pretty much everything you don't want on your computer -- without interfering or conflicting with any other programs you may be running. The protection is the best.
Now for the negatives. This baby is slow. Really slow. The lag time to connect to the internet is like connecting via dial-up. E-mail takes forever to load. Every program on my computer that requires interaction with the internet takes at least 10 times as long, although happily it doesn't interfere with other programs such as Word or non-interactive games. But it is definitely frustrating having to wait after getting used to the quick response times I normally get with a high-speed DSL connection. One other and potentially more serious problem is that when I try to update my protection the program tells me I am not connected to the internet. I sent customer service an inquiry and got a very fast response. The recommended fix worked, but you have to be fairly comfortable with Windows to do it, so if you aren't comfortable with computers, this could be a problem, one that never happened with TM 2005, nor was the 2005 version this slow. Unlike some people, however, I've never had a problem with Trend Micro's customer service as long as I use e-mail or internet chat. Phone contact is a little more difficult, but no worse than a lot of tech companies.
In short, I'm not going to replace this software anytime soon since I feel more protected with it than with anything else, but I do wish Trend Micro would work out the bugs and figure out how to make this version faster. Maybe internet threats have just gotten that much worse in 3 years, but it still seems like protecting yourself shouldn't mean having to revert to dial-up type lags.
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Trend Micro� PC-cillin� Internet Security 2007 Comprehensively safeguards your computers, your files and your identity. Email, shop, share pictures, bank, and instant message, confident you're safe from malicious attacks and time-consuming interruptions.
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