Average Reviews:
(More customer reviews)I found the Bounceback program to be very useful except for one major problem. If you connect an external USB external hard drive to your system and disconnect the external drive without using the tray (not the safely remove hardware icon since it does not work with their system, but there own tray icon)- it will make your computer unbootable. This has happened to me 3 times and has literally cost me several thousand dollars in lost time and recovery of data. The third time a different computer would not reboot and when I was sure I had isolated the problem to bounceback I called them and they fixed the "defect" within minutes and said this was a "rarity" and it would be fixed in the next release.I think they should have sent an emergency e-mail to everyone of their users regarding this problem. I have now switched to another backup software program.
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