Average Reviews:
(More customer reviews)Yes, the non-profit version is better than the standard version. But how much better? I haven't decided. The terminology is still all wrong. Donors have to be labeled as "customers." You can't assign people to multiple categories. For example, if you have a vendor who also donates to the organization (very common in the non-profit world), you cannot list them in both categories under the same name. So you have list them in one category as "Jane Doe" and in the other category as "J. Doe" or "Jane S. Doe" or "Jane Doe 1." The process for accepting donations and applying them to a particular donor is far too involved. As far as I can tell, you have to make an invoice, then "receive payment" from them, then show that the payment has been deposited (and yes, you have to open up three different windows and put in the info three different times to accomplish this). That's way too many steps to go through for every single donation! I'm very tech savy and can intuitively figure out most programs (and I know Quickbooks, I've been using it in this business for the last 3 years). But for this version, I've ordered a help book. I hope it will help me address most of these issues (the program doesn't come with any manuals, and the in-program help section is 90% useless). I sense that this program should be able to do all the things it promises - like tracking donors and helping with thank you letters - but I haven't been able to use these options in a practicle way yet...
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