Showing posts with label internet safety. Show all posts
Showing posts with label internet safety. Show all posts

Safe4Kidz Review

Safe4Kidz
Average Reviews:

(More customer reviews)
What a rip off! I have had nothing but trouble with this software. It would not fully install on one of my computers and locked me out of any internet usage on another. The Safe4Kidz website does not recognize either the account or the password now and I have been unable to access the account to change settings or uninstall the software. Out of frustration, I finally figured out a way around it and have uninstall-ed it on both of my laptops and have been able to use my browsers again.
The customer service is atrocious! It took them three weeks to respond to my repeated emails and then it was a phone call from someone that I could barely understand. The problem was still unresolved and I was told that he would 'get with his team' and call me back the next day. I still haven't gotten a call back and doubt I will.
Bottom line is that I am very dissatisfied with this software and the customer service that I have received. I am seeking a refund from Amazon and WOULD NOT RECOMMEND this software to anyone.

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Tracks Eraser Pro 8.5 Review

Tracks Eraser Pro 8.5
Average Reviews:

(More customer reviews)
Best Internet Security For Your Internet Activity To Erase Your Internet Tracks And Keep Your Hard Drive Fast And Clean!! Don't Fall For Imitations, Tracks Eraser Pro Is The First And The Best!!

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Spector for Mac OS 3.0 Review

Spector for Mac OS 3.0
Average Reviews:

(More customer reviews)
The software works. But, what they don't tell you is that if you don't pay an additional $69.95 (in my case) per year, they will stop sending you the reports showing you any of the activity you purchased the software for.
Again, the product actually works, but I don't appreciate the "bait and switch" tactic or rather the "hidden fees" required to pay an extra $69.95 per year to continue to receive the Activity Reports for the computer you install eBlaster on.
Furthermore, they continue to send you a notice to renew the hidden annual fee instead of the usual Activity Reports until you either pay the hidden annual fee or uninstall the eBlaster software.
Here's an example of one of the notices from Spectorsoft:
On Jun 20, 2011, your eBlaster Ultimate Care EXPIRED! SpectorSoft does not provide Activity Report Delivery Service for customers without an active Ultimate Care membership.
Please renew your Ultimate Care NOW to restart your Activity Reports by choosing one of these options:
Renew Online at a special reduced price. Additional discounts for multi-year renewals.
Renew by Phone: 1-888-598-2788 (North America) or +1-772-770-5670 (everywhere else), 24 hours a day, 7 days a week
Renew by Email: Sales@SpectorSoft.com
If you wish to stop receiving these expiration notification messages, then please uninstall eBlaster by:
From ANY computer, click here to link to the online Control Panel. Login with your password and select Uninstall
Going to the computer where eBlaster is installed, using your hot-key combination and password to open eBlaster , and selecting Uninstall from the menu

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