Average Reviews:
(More customer reviews)Software loaded OK, but scanner pen failed to be recognized by the software on all of the five USB ports on my emac and ibook.
So I called customer service and spoke to some guy named "Jessie." I told him about the scanner pen, he asked for the pen batch#, and said, well, you can return it to Amazon or I can send you a new pen. I'm a patient guy, I wanted to give the product a fair shot, so I asked for a new one. It never arrived, and I even called three weeks later and some other guy said, oh yeah, that pen will arrive today. It never arrived. Nothing like customer service types who will lie in order to get you off the phone.
The only good news here is that Amazon accepted my return and gave me a full refund. So if only IRIS could emulate Amazon's customer service philosophy, maybe they'd sell a few more pens, instead of antagonizing once interested customers.
Maybe I'll try the C-Pen next.
Click Here to see more reviews about: IRIS Pen Express (PC/Mac)
The IRIS PenExpress handheld scanner is the perfect tool for quickly scanning information directly into your computer. Weighing less than 4 ounces, the PenExpress can easily be taken on the road, to school, anywhere you go. And, it features fast plug-and-play USB setup, and it doesn't require batteries or a separate power source.
The PenExpress is able to recognize up to 1,000 characters per second (or 3.15 inches per second), in as many as 55 langauges. Additionally, it offers a menu interface in your choice of five languages (English, French, German, Dutch, Italian or Spanish). The PenExpress hardware is PC and Mac compatible. Note that the included software (Cardiris Limited Edition) works with Windows only. A 30-day trial version of Readiris Pro is also included.
What's in the BoxIRIS Pen Express, software CD-ROM (Cardiris Limited Edition (Windows only) and 30-day trial version of Readiris Pro), user guide, warranty information
Click here for more information about IRIS Pen Express (PC/Mac)
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