Average Reviews:
(More customer reviews)Buyer beware on this "upgrade." As a long-time customer of ScanSoft products who has been highly satisfied with the OmniPage software, I purchased my upgrade directly from ScanSoft and discovered:
1) If you want to set new styles in the Text Editor window, it must be done each time the software is started; the new styles do not save for me. Instead, they disappear each time I exit and I have to re-establish them each time I use the software.
2) When saving a scaned document to MS Word (using the function which automatically opens Word), the directory must be selected before the file name is entered because changing directories clears the file name box. The file name should not vanish. This is not a problem with Version 14.
3) When selecting text zones, the selection order is no longer relevant to the scanned results (this has also proven to be a problem with Version 14). Pre Version 14, the zones were numbered and they would be presented in the Text Editor window in that order. For at least the most recent two versions, if you scan parallel columns and select no formatting, whichever column's top border is higher on the scan path will be placed in the Text Editor window ahead of the other column(s). I scan recipes for my wife and reformat them to a standard format for her recipe collections; many recipes present the ingredients and/or instructions in parallel columns. It is not useful to have the baking instructions end up before the ingredients or the mixing instructions.
4) The automatic de-skew function is now weaker than in the past, as well. Many document now need to be manually de-skewed whereas Version 14 was almost foolproof.
I've spent hours on the web searching both the ScanSoft knowledge database and researching the above issues through various searches. The ScanSoft support is weaker than ever and, apparently, Version 15 is too new to have generated any truly useful support from other sites.
Although ScanSoft grants free technical support for one incident, their support is M-F, daytime, only. Additionally, they have shown no inclination to extend the free support to deal with defects they have (albeit, inadvertently) built into their product. I strongly believe that if the defect is in my use of a good product, then I should pay for my ignorance; however, if the defect is in the product in spite of my good use, ScanSoft should support the fixes and explanations without additional cost.
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OmniPage Professional 15 allows business professionals to achieve new levels of productivity by eliminating the manual reproduction of documents. Precision OCR analysis, advanced layout detection, Logical Form Recognition (LFR) technology, and advanced security features quickly turn office documents and forms into over 30 different PC applications for editing, searching and sharing. Custom workflows handle large volumes of documents with a click of the mouse or the push of a button on your scanner or All-in-One device. Robust tools enable you to print to PDF, turn text documents into audio books and add digital signatures to your electronic documents. In addition, the award winning, ScanSoft PDF Create! and PDF Converter programs are included providing a complete and unmatched PDF solution.
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